Privacy Policy

Last Updated: 4 November 2026

Welcome to Apni Tokri. Your privacy is important to us. This Privacy Policy explains how Apni Tokri collects, uses, stores and protects your personal information when you visit our website, create an account, place an order or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy, subject to applicable laws.

1. Information We Collect

To provide a smooth and convenient shopping experience, we may collect the following information:

Personal Information

Full name.
Mobile number.
Email address.
Delivery and billing address.
PIN code and location details.

Order Information

Products purchased.
Order history and order preferences.
Delivery instructions.
Subscription details, where applicable.

Payment Information

Payment method selected.
Payment transaction ID and payment status.
Relevant payment confirmation details.

Online payments are processed through payment service providers. We do not ask customers to share their UPI PIN, card PIN, CVV or banking passwords with us.

Technical Information

When you visit our website, certain technical information may be collected, such as:

IP address.
Browser and device information.
Website usage information.
Cookies and session-related information.

2. How We Use Your Information

We use the collected information for legitimate business purposes, including:

Creating and managing customer accounts.
Processing and confirming orders.
Delivering products to the correct address.
Processing payments and eligible refunds.
Providing order updates and notifications.
Managing subscriptions and scheduled deliveries.
Responding to customer enquiries and complaints.
Improving our website, products and services.
Preventing fraudulent transactions and unauthorized activities.
Meeting applicable legal and regulatory requirements.

3. Sharing of Information

We respect your privacy and do not sell your personal information to third parties.

However, we may share relevant information with trusted service providers when necessary to operate our business, including:

Payment gateways for processing online payments.
Delivery and logistics service providers for order fulfilment.
SMS, email and communication service providers for sending notifications.
Technical service providers for website hosting, maintenance and security.
Government authorities or law enforcement agencies when required by applicable law.

Such information is shared only to the extent reasonably necessary for the relevant purpose.

4. Payment Security

Apni Tokri uses third-party payment service providers to facilitate online payments.

Your payment transactions are subject to the respective payment provider's terms and privacy policies.

We do not request or intentionally store your UPI PIN, ATM PIN, card PIN or banking passwords.

Customers should never share confidential payment credentials with anyone claiming to represent Apni Tokri.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

Maintain customer login sessions.
Remember shopping cart information.
Improve website functionality.
Understand website usage and performance.
Provide a better browsing experience.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Data Security

We take reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, alteration, disclosure or loss.

These measures may include access controls, secure connections, authentication mechanisms and other appropriate security practices.

However, no internet-based system or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

Maintaining customer accounts.
Processing orders and subscriptions.
Managing payments and refunds.
Handling customer support requests.
Maintaining business and transaction records.
Complying with applicable legal requirements.

Certain information may need to be retained even after an account is closed where required by law or for legitimate business purposes.

8. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally permissible.
Withdraw consent where processing is based on consent.
Raise concerns about how your information is being used.

To make a privacy-related request, please contact our customer support team using the details provided below.

We may need to verify your identity before processing certain requests.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services or other external platforms.

These services operate under their own privacy policies and terms. Apni Tokri is not responsible for the privacy practices or content of external websites.

We recommend reviewing their privacy policies before sharing personal information with them.

10. Children's Privacy

Our website and services are intended for individuals who can legally enter into transactions under applicable laws.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

If we become aware that personal information has been collected improperly, we will take appropriate steps as required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

Customers are encouraged to review this page periodically.

12. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Apni Tokri Customer Support

Email: support@apnitokri.in

Phone / WhatsApp: +91 94070 05023

Customer Support: https://apnitokri.manconnect.club/support.php

Please include sufficient details about your request so that our team can assist you.

Apni Tokri — Har Ghar Ki Taazgi!

We value your trust and are committed to handling your personal information responsibly.